Frequently Asked Questions

Frequently Asked Questions

Our office hours are:

Monday, Wednesday 9 am – 8 pm
Tuesday, Friday 9 am – 5 pm
Thursday 9 am – 7.00 pm

How soon can I get an appointment?
Appointments can usually be booked within two weeks, if not sooner. It is best to give us a call to get the most up-to-date information on wait times to get an appointment. Some psychologists will have more availability than others, so it may help to be flexible and consider more than one person whom you might like to see.
How long is a session?
A normal individual session is 50 minutes long, and it is up to your psychologist to keep track of time.
How many sessions will I need?
Each individual and situation is different. Some people achieve a different perspective in one session while most need more. Generally, approximately six sessions are required. For more serious mental health problems, more sessions may be needed.
What can I expect?
You can expect to discuss your feelings, behaviour, relationships, goals or problems. We aim to understand your situation, as you see it. We offer new strategies for approaching your situation, and a different perspective on your problem. We provide treatment programs using Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Mindfulness, EMDR and other therapeutic approaches. There is usually an educational component.
Do I have to be referred by a doctor?
You will need to see your doctor for a mental health plan before you can claim the Medicare refund. A referral is required to claim on WorkCover and motor vehicle accident insurance. You do not need a referral to use your private health cover or if you personally pay the fee.
What is the difference between a psychiatrist and a psychologist?
A psychiatrist is a medical practitioner who has specialised in the treatment of mental illness, often by using medication. Psychologists have at least six years of training and use non-pharmaceutical approaches. A clinical psychologist has done extra training and supervision and has interest in treating people with anxiety, depression and more complex mental health conditions.
Should I keep taking my medication during therapy?
Yes, taking medication does not prevent you from engaging in an effective treatment program with a psychologist. Over time, as you feel better, you may be able to discuss reduction of medication with your doctor. Do not change your medication regime without the advice of your doctor.
How do I access the Medicare rebate?
You should visit your GP after booking an extended visit, and he or she will assess your symptoms and write a Mental Health Care Plan if you are eligible. Without this plan, you are not able to access any rebates under Medicare.
How do I access my private health cover rebate?
You do not have to have a referral from your doctor to access private health cover rebates for psychology, you just need to make an appointment. You should check the amount of your rebate with your fund, and ensure you have cover for psychology, before attending an appointment.
How do I access a psychologist if I have a WorkCover claim?
You need a referral from your GP and an approval from your claims manager. 
How do I access the Medicare rebate for my child?
You should visit your GP for assessment for a mental health care plan for your child. Unfortunately, you are not covered by the plan to see the psychologist without your child present. We usually recommend that you book a private session with the psychologist first, as it is often a good idea to discuss the problem without the child overhearing.
Is relationship counselling covered by Medicare?
Medicare is restricted to people with health problems, and whilst on occasion it may be that your partner can attend sessions with you, generally speaking your GP will not give a mental health care plan for couples counselling in the absence of a mental health problem. 
Cost
Please contact us on (08) 8333 0940 or admin@roseparkpsychology.com.au for details. At Rose Park Psychology, we aim to provide a high level of service delivered by well qualified and highly experienced psychologists. This is reflected in our fee. However, the Medicare rebate for our clinical psychologists is substantially higher than for most psychologists.

Payment
We accept cash, Credit, EFTPOS and HICAPS. Please call us for up-to-date information about costs. Medicare refunds apply if you have a Mental Health Care Plan, but there is a gap fee. Private Health Cover Extras apply, so please check the amount of your rebate with your fund.